[Resolved]  Zoom Car — pending refund-bala

Address:ZOOM CAR, Bangalore

Please refer below screenshot for zoomcar booking done through their app. On the day of delivery, zoom car own its own cancelled the booking due to non availability of the vehicle. They said they will refund the amount in 7-10 days. Now it is one month over but still not received the refund. Zoom car company is not responding. When i checked in website i could see complaint from various consumers that they are also cheated by zoomcar.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2020
Zoomcar Customer Care's response
Hello User,

Greetings!

Please accept our apologies for the delay caused in processing the refund. We are working on initiating the refund, we will ensure it is done soon and notify you once the refund is processed.

Regards,
Appachu
Zoomcar
Complaint comments 

Comments

What is the status. Still refund is pending
Still refund is pending

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5658
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information