[Resolved] Zoom Car — Pending Refund issue

Raghavendragopi

Address:

Bangalore

On 14/6/2020 I had booked a self drive zoom car & it was a door delivery. The car was returned on the mentioned time & everything was fine.

The only damn problem is "Refund"
I have made n number of mails & calls but Zoom Car management seems to be so unfair & illiterate to customer's voice.

I want my 2999/- refund back asap.

& For heaven sake have a valid customer care number & support.
The way your office personnel spoke about the refunds & customer service says about your company.
Hope you improve.

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Aug 13, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Jul 21, 2020

Updated by Raghavendragopi Here are the proofs

Verified Support

Sep 26, 2020

Zoomcar Customer Care's response Hello Raghavendra,

Greetings!

Please accept our apologies for the delay caused in processing the refund. We are working on initiating the refund, we will ensure it is done soon and notify you once the refund is processed.

Regards,
Appachu
Zoomcar