[Resolved]  Zoom Car — Poor car condition and service

Address:Bangalore, Karnataka
Website:www.zoomcar.com/bangalore

Inspite of numerous complaints for my booking JPS6VUBLB, it seems no one in zoomcar is interested in resolving the issue. First you give a car in poor condition and when we complain, there is a standard response, without resolving the issue.
I am not sure if zoomcar is taking this site seriously. Are we also required to raise the matter on other social sites.
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Aug 8, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Complaint comments 

Comments

no response... who cares for customers... good policy ZOOMCAR
Hello Brian,

Greetings !

We understand that our team had already informed you that we will would reimburse only your Tyre puncture and cab bills. We will not be able to do much in this case.

Please be informed that we have highlighted this concern to our relevant team and rest assured that stringent action would be taken to avoid such instances in future.

Appreciate your understanding in this regard.

Regards,
Zoomcar.

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