[Resolved] Zoom Car — poor car provided

 
1 Review
Chinglepet, Tamilnadu, India
 Kritika Gupta2603 on Mar 11, 2019
I booked a car 8th march, 2019

First of all i booked it 11:30 but because there internal issues i got it by 2 o'clock.
After that also i was called back to the pickup place because of some issue they had.

The car provided was so difficult to drive.
It's clutch plate was hard, its gear box was very much difficult to operate and the breaks were not proper as well.

Above all i was 2500 for overspeeding even though it is no where mentioned about the speed limit.
Complaint marked as Resolved Apr 13, 2019

Complaint Status


[Mar 11, 2019] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response, Mar 11, 2019
Hello Kritika,

Greetings!

Please accept our sincere apologies for the inconvenience caused. Kindly share your booking ID, we will have a check on the issue and will do the needful to resolve the issue as soon as possible.

Regard
Wasim
Zoomcar
Updated by Kritika Gupta2603, Mar 15, 2019
Id: JPS6F44GY

I want my money back, i didn't get the serivces that i had paid for.
Updated by Kritika Gupta2603, Mar 21, 2019
No response?
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    Zoom Car - poor car provided