[Resolved]  Zoom Car — poor customer handling

Worst ever customer handling in mysore.

Even when i showed the zoom car drop point guy that there was 2 minutes pending, they said i need to pay 500rs.in fact when i told them i will pay but there is a problem in the app, which i had shared to the zoom car guy they were rude and said iam wrong

If this continuous iam pretty sure the company will go down just because of put customer handling
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Feb 10, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2017
Zoomcar Customer Care's response
Hello Arun,

Greetings!

Please accept our sincere apologies for the inconvenience caused during your reservation.

Request you to share the details at [protected]@zoomcar.com along with the booking ID, we will have a check and do the needful.

Regard
Wasim
Zoomcar
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