[Resolved] Zoom Car — pressing invalid damages fee | |
Zoomcar is pressing invalid damage fees against me which is full of lies. I had submitted them tha car without a single scratch inflicted during trip and I have uploaded images on their app to prove the same still they are asking about 4000 Rs as damage fees. At start of my trip I had already informed them about poor hygiene of car as well as non functioning of Horn. At start of trip when registered complaint they told me to repair by my own and would reimburse me as if it's not their duty to maintain the car.
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Jul 19, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jun 12, 2019 Zoomcar Customer Care's response Hello Dishank, Greetings! We are sorry for the discrepancy in the charge. Please share the booking ID for us to check and update on the same. Regards, Guru Kiran Verified Support Jun 13, 2019 Zoomcar Customer Care's response Hello Dishank, Thank you for sharing the booking details. We did check the booking and see that the charges levied on the booking were invalid, hence the same is reversed. Regards, Appachu Zoomcar | |
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