[Resolved] Zoom Car — problem regarding end trip of pedl

Rishikesh Poddar

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700098

My cycle no is -3179465.. And i am unable to end my trip... Plz fix it as soon as possible.. I used cycle for 30 min and pay amount for more than 1 hour... Due to this problem and at last i am unable to end my trip.. I lock and unlock cycle at same pedal station... Whenever i am trying to my end trip.. Timed out shown on screen.. Your service quality is really very poor... Plz fix it

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Nov 28, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2018

Zoomcar Customer Care's response Hello Rishikesh,

Greetings!

We apologize for the inconvenience caused. We would request you follow the below steps for us to check on the issue.

- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions

Regards,
Appachu
Zoomcar