[Resolved]  Zoom Car — promo code earned through z points not working

Address:Hyderabad, Andhra Pradesh, 500005
Website:Zoomcar. Com

I had earned a free ride coupon through z points in zoomcar but when i apply that code the application displays the following : "promo code is applicable only on normal".
What does that mean.!!? Please provide some kind support... This code was for weekday and i did exactly what the coupon conditions were.. I want to book a weekday ride but the coupon still doesn't get applied.. This is so frustrating..
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Feb 5, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2019
Zoomcar Customer Care's response
Hello Ahmed,

Greetings!

We are sorry to know that you were unable to use the code. Please share your registered email ID along with the details of the issue by emailing us through our contact us page.

Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Our team shall check and address the issue.

Regards,
Sowmya
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