[Resolved] Zoom Car — Put more fine more than for booking. Pls don't use zoom car

nandaccna

Address:	600015
Website:	www.zoomcar.com

I book a car, I delivered a car 2 hours late they put fine, first two hour 1000 rs fine and 300 for not infroming for late delivery, i paid the amount, Again one more time i booked and due to some reason i delivered the car 3 hr 20 min late, But i infromed this time, But they put fine for 4 hours and they put for 1000 rs for late totally 3500 rs fine.

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Sep 29, 2016

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2016

Zoomcar Customer Care's response Please accept our sincere apologies for the inconvenience caused. Kindly share your booking details by emailing us at [protected]@zoomcar.com. We will have a check on the issue and will resolve the issue to your satisfaction.