Zoom Car — refund amount - company trying to cheat

Still waiting for refund amount after 2 months after trip. Every time sane reply from company sorry we are processing. Now even they stopped there option of speaking to customer care. I suspect company is going to be closed and are cheating customers by holding the refund amount.

Please let me know how i can file a cheating case against zoomcar company

Booking id - jps6n1ffe
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Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2020
Zoomcar Customer Care's response
Hello Sendil,

Greetings!

Please accept our apologies for the delay caused in processing the refund. We are working on initiating the refund, we will ensure it is done soon and notify you once the refund is processed.

Regards,
Appachu
Zoomcar
Sep 20, 2020
Updated by Seganti
Even after 4 months there’s no refund from zoomcar. Can we take some legal action here?
Complaint comments 

Comments

Even after multiple complaints and communication there’s no response to the delay in my refund amount after nearing 3 months post completion of trip.

Please let me know To whom and where i can send the case i want to file against zoomcar for cheating and fraud.

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