Zoom Car — refund amount; jps6ny3kf, zoom car

Somu7666

from Mumbai, Maharashtra

Address:

Bangalore

Dear sir/madam,

It's been month i have booked the vehicle in zoom with refundable deposit of 3000/- still am not received the amount back,

Cc team everytime asking 15 days more, as per the policy it's 5-7 days, it's already month,

Still there is no any response from the team,

Id; jps6ny3kf

Regards
Somashekar

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Comments

Zoomcar Customer Care

from Mumbai, Maharashtra

Verified Support

Hello Somu,

Greetings!

We are sorry for the delay in processing the refund. Our team is working on processing all the refunds and it will be initiated on priority also, we will notify you once the refund is processed successfully. We request your kind patience in the interim.

Regards,
Ramya. S

Somu7666's [Complaint's author] reply, Jun 28, 2020

Dear Ramya,

Past 30 days you guys processing refund, How many time i called cc team,

And still u don't have exact time, still it's on ?,

When it will get credit

Regards
Somashekar