Zoom Car — refund amount not received till now

Zoom Car — refund amount not received till now

J Juber11 from Hyderabad, Telangana

I booked zoomcar on 17 jun and dropped same day booking id jps6bv6cd. Till now the refund amount is not deposited i called many times and mailed screenshot of bank status and zoomcar app screenshot no response from there side. Now calls also not getting connecting to customer care number it's a worst experience with zoomcar not even responding to customer complaints +1 photos Was this information helpful? No (0) Yes (0)
Zoomcar customer support has been notified about the posted complaint. Verified Support Jul 29, 2019 Zoomcar Customer Care's response Hello Juber, Greetings! We are sorry as you have not received the refund. Upon checking, we see that the refund is successfully settled in the account, we request you to wait till 1st August so that the refund shall reflect in the bank statement. Regards, Ramya Aug 03, 2019 Updated by Juber11 Response to my complaint they said refund amount will reflect by 1st Aug. . . . till now amount is not credited my account am sharing the screenshot also Verified Support Aug 08, 2019 Zoomcar Customer Care's response Hello Juber, Please share the bank statement from 28th June till date through the contact us page for us to validate on the refund. Regards, Ramya. S Aug 08, 2019 Updated by Juber11 I mailed screenshot of bank status and zoomcar app status sent to contact us page in zoomcar app . . . . hope atleast this time they response and credit the refund amount to my account i[censored] require i can share the screenshot here also Aug 13, 2019 Updated by Juber11 Hello Ramya.S i mailed the screenshot of bank status and zoomcars app status also but no response not even the response from your side also . . this is zoomcars worst customer service not even responding also
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