[Resolved] Zoom Car — refund amount process

Rîtû Yâđåv

from Mumbai, Maharashtra

Address:

Ex-serviceman colony, sriharipuram gali no.2, Aashiyana khair door no 65-3-394, vishakhaptanam

Dearsir/madam,
Booking id # jps6bmyo0
I booked a car on 1st of may 2019. Some issue cancelled the booking. They said that the amount will reflect in your account in 1hr but when i checked my account it is 0 and today is 2nd day till now i didnt get my refund money from zoom car.

Zoom car is cheating all o[censored]s.
I want my money and justice.

Refund process
Refund process

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Jun 7, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

Zoomcar Customer Care's response Hello Ritu,

Greetings!

We did check and see that the refund has been initiated to the source account which was used while you made the payment of the booking on 04/05/19 at 03:25 AM, the refund shall reflect in your account within 5-15 days.

Appreciate your patience in this regard.

Regards,
Ramya.