[Resolved] Zoom Car — refund for booking | |||||
Booking date : 10 december 2018 Booking id : jps6fox4o The refund has not yet been recieved for last 32 days. There. Is no way to contact zoomcar, multiple mails have been written by me so far but the response is same and scripted "we will get back" which never happened. This is a really bad experience i cannot contact the zoomcar personal as well. This kind of customer service is not expected from such an organisation. Was this information helpful? | |||||
Feb 13, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 13, 2019 Zoomcar Customer Care's response Hello Ninad, Greetings! Apologies for the inconvenience caused. Due to a technical issue, the payment was not processed, hence, we have released the payment through IMPS. You will receive an email within 24 working hours with a link, request you to login to your Zoomcar account and then click on the link. Enter your bank details and the amount will be instantly transferred to your respective account or you can initiate the refund by selecting the option " Get refund" in the application under the respective booking ID. Regard Wasim Zoomcar | |||||
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Maroon XUV
Greetings!
Thank you for notifying us. We shall inform our team to have a check and take necessary action with the same.
Regards.
Imran
Zoomcar