[Resolved]  Zoom Car — Refund for cancellation still not received.

Hi,
I cancelled a trip on the 3rd of june and am still awaiting my refund. My calls on their customer care number also don't go through anymore. I have been assured it'll happen in 5 days at least 4 or 5 times now and it still hasn't happened.

The refund amount is rs. 2911.
The booking id is jps6ny3cq

Please look into this immediately.
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Aug 6, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2020
Zoomcar Customer Care's response
Hello Dhruv,

Greetings!

We are sorry for the delay caused in processing the refund. Rest assured, we are already working on initiating the refund and the amount will hit your account at the earliest. We request your patience in the interim.

Regards,
Appachu
Zoomcar
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