[Resolved] Zoom Car — Refund is taking so long

Rahulrai0693

Address:	7th Floor, Tower-B, Diamond District, 150, HAL Airport Road, Kodihalli, Bangalore – 560008
Website:	www.zoomcar.com

I had made a booking on 27 may 2020, for 3rd june, after waiting for 2 days i got a call from one of their agents he told me to cancel the booking because the car is not available in my area.
So i canceled my booking on the 30th of may after that i am still waiting for my refund, at least they should replay or give a call for a refund.
So please help me i had already lost my job now they are like torturing.

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Aug 15, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2020

Zoomcar Customer Care's response Hello Rahul,

Greetings!

Apologies for the delay in processing the refund. Our team is working on processing all the refunds and it will be initiated on priority also, we will notify you once the refund is processed successfully. We request your kind patience in the interim.

Regards,
Ramya