[Resolved]  Zoom Car — Refund issue from four months

I had cancelled my booking on 24 March 2020, Booking I'd: JPS6NOFL8. I had to receive a refund amount of 12864. It is already been 4 months now, but I did not receive my refund yet. When call to the customer care they won't respond. When I mail them, they are looking into the issue and they need week's time to resolve it. Each and every when I mail they give me the same response. I have been mailing them from past four months.
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Sep 5, 2020
Complaint marked as Resolved 
Amount Refunded
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2020
Zoomcar Customer Care's response
Hello Ramesh,

Greetings!

We understand your disappointment here. Rest assured, we are already working on initiating the refund and the amount will hit your account at the earliest. We request your patience in the interim.

Reagrds,
Appachu
Zoomcar
Aug 25, 2020
Updated by Ramesh Saf
How many days do you want for the refund, do you required 5 months for refunding. I have not yet received it. I want my refund at the earliest.
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