[Resolved] Zoom Car — refund issues with zoomcar

aditya dhote

from Kolhapur, Maharashtra

Address:	Pune, Maharashtra, 411058
Website:	www.Zoomcar.com

Car was issued on 10am returned within 45mins b'coz of issues with break. Had a word with zoomcar executive they said lock the car and ride will be cancelled and refund will be initiated.

But truth was no refund was initiated no trip got cancelled car not even reached 1km from the picked up area.

Zoomcar did well, to give all the execuses to the customer and this # service.

Customer name: anant agrawal
Date of booking: 24-10-18
Place:pune

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Jan 12, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2018

Zoomcar Customer Care's response Hello Aditya,

Greetings!

We are sorry to know about the issue with the vehicle. We regret that the booking had to be cancelled.

Please share your booking ID for your reference, we shall check on the complaint raised and we will revert with an update.

Awaiting your response.

Regards,
Sowmya