[Resolved] Zoom Car — Refund not done

MURALI KRISHNA BE

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560081
Website:	www.zoomcar.com/bangalore

As per companies norms the refund will be credited within 24 hours and if the worst case it will be 5 to 15 days takes time to refund... but, it is almost 18 days are gone still the amount is not refunded to bank account... we inquired the same with zoom customer care and we are not received any satisfactory explanation ... please help me to get back my amount..

Reg Mobile No. [protected]

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Aug 18, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2017

Zoomcar Customer Care's response Hello Murali,

Greetings!

Firstly, please accept our sincere apologies for the inconvenience caused. This is definitely not the experience we aim to provide to our customers.

We did check with our concerned team and understand that one of our executives reached out to you and provided ARN number. Request you to please get in touch with your bank for more details.

Regard's
Zoomcar