[Resolved] Zoom Car — refund not got the refund yet from zoomcar.

Thanzilur Rehman

Address:	7th Floor, Tower-B, Diamond District, 150, HAL Airport Road, Kodihalli, Bangalore – 560008
Website:	www.zoomcar.com

09th july 2020

Hi. This is thanzil from chennai.

My zoom car booking id is #jps6nyw7i

After many followups, no response from zoomcar till now for my completed booking on 2nd june 2020. Regarding the refund of rs.4799/-
No one answering the customer care also, they just keep us hold for a long time and disconnect it without talking. Am facing a very bad experience with zoomcar.
I am a long time customer with zoom (More than 4 years). Didn't expect such a response.

I would like to get my refund back as soon as possible. Can u please help me out???

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Aug 10, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2020

Zoomcar Customer Care's response Hello Thanzil,

Greetings!

Due to certain unforeseen situations, we are unable to process the refund for the booking as of now. However, we are already working on this and the refund will be processed at the earliest. We request your patience in the interim.

Regards,
Appachu
Zoomcar