Zoom Car — refund not initiated for april month booking

Ravi.pune

Address:

https://www.zoomcar.com

My booking : JPS6NJU9K was cancelled due to lock down on 25th March.
I was assured, that there are no outstanding charges and I'll receive Refund of full amount, i.e. Rs 7, 459
Whenever i am inquiring about my refund - they just reply the same message again and again
"We are sorry that the refund is yet to be processed. Please be assured, the refund will be processed on Priority."
I am waiting from last 6 months and yet they just send the same response.
Really disappointing to see this service after taking 50+ rides.

Was this information helpful?

No (0)

Yes (0)

Zoomcar customer support has been notified about the posted complaint.