[Resolved] Zoom Car — refund not processed

yaswanth adduri

from Mumbai, Maharashtra

Address:

Thanjavur, Tamil Nadu, 613401

Am Bhaskar k . I went on ride with zoomcar on 13th of may, 2019 .Till now neither am refunded my advance nor the fuel fee. What exactly are u planning on to do with my money.JPS6BWZ80 is the id. This is how you treat ur customers. I need a immediate response Nd my money back. We can't even contact ur customer service executive thanks to ur voice machine.

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Jul 12, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2019

Zoomcar Customer Care's response Hello User,

Greetings!

We are sorry as you have not received the refund. We did have a check and see that the refund has been successfully settled in the account which was used while you made the payment of the booking. Hence, you will have to check with the respective account. Here's the transaction number for your reference[protected].

Regards,
Ramya.

Jun 06, 2019

Updated by yaswanth adduri Can I get the transaction id again. It's showing protected now.