[Resolved] Zoom Car — refund not processed, even after more than one month. and customer support is not reachable now.

[Resolved] Zoom Car — refund not processed, even after more than one month. and customer support is not reachable now.

M Mano Bala

Booking id : jps6npqi5. Refund amount : 2863 Date of trip-end: 13 jun 2020. Now a days, zoom car receiving many refund related complaints. Unfortunately i'm one of them. My refund amount is not initiated. Have followed up with zoom car so many times, every time they provide a false tentative date and not processing the amount. To zoom car: Hey zoom car, i'm sorry for registering this complaint. You have helped me lot before, i'm really don't want to register this complaint. I can understand, in this pandemic there is shortage of funds. But i have waited so long, and your customer support is not reachable, so i have no option else. Request you to process my refund. Kindly help me consumer complaints. +1 photos Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 22, 2020 Zoomcar Customer Care's response Hello Bala, Greetings! Due to certain unforeseen situations, we are unable to process the refund for the booking as of now. However, we are already working on this and the refund will be processed at the earliest. We request your patience in the interim. Regards, Appachu Zoomcar
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