Zoom Car — Refund not processed yet

Hello,

I have 3 booking with zoomcar which i had to cancel because of covid-19 lockdown. They have not yet initiated the refund for these 3 bookings. They say that have some error. They are facing this error from the last 3 months which is not acceptable. Such a big company is facing a technical error from the last 3 months is a false claim. I want to know the reason for not refunding the amount. Please initiate my refund as soon as possible it's a humble request. It's been too long to initiate the refund only. I don't know what you guys are doing

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