[Resolved] Zoom Car — refund not processed zoomcar

Santosh_Ghuge

from Pune, Maharashtra

Address:

A-1408, Pristine Greens, Alandi Dehu Road, Moshi, Pune, Maharashtra, 412105

Hi, i have taken trip of zoomcar on 4th august and still have not received security deposit of 2999.
Kindly look into the scenario on urgent basis else i have to take major actions against zoomcar
My trip id : jps6xla7s

Each time i get answer as it is under process and we will get back to you but nobody bothers to reply.

I have received worst service from zoomcar and want to sue them

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Oct 4, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2019

Zoomcar Customer Care's response Hello Santosh,

Greetings!

Based on the complaint raised we did check the booking and we find that the refund for the booking has been processed through IMPS.

Please note an option stating “Get Refund” has been highlighted under your booking on the app. Please click on it and submit. The amount shall be instantly transferred to your bank account.

In case you need any further assistance, please revert, we shall assist you accordingly.

Regards,
Sowmya