[Resolved] Zoom Car — refund not received after a month

Vaishali Chheda

from Mumbai, Maharashtra

Address:	560008
Website:	www.zoomcar.com

We had booked zoomcar in july, i requested them to provide me refunds in my bank account, they messaged me saying you will receive an email with a link where you can give your bank details, but almost a month has passed neither i have got any email nor my refund in my account. Tried calling them but customer care no doesn't have option of speaking to the executive.

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Sep 2, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Zoomcar Customer Care's response Hello Vaishali,

Greetings!

We are sorry for the inconvenience caused. Request you to share us your booking details at [protected]@zoomcar.com.

We will have the issue checked on priority and do the needful.

Regards,
Zoomcar.