Zoom Car — Refund not received even after two months

Refund not received yet for booking jps6nkjpx. This is the 4th follow up for the same.
Need refund for the above to be credited to a different account. A mail with a link asking for account details was promised to be sent by 18th may during last follow up. This has not been done yet.
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Zoom car customer service assistant behaved so bad that he cut the call on my face and refused to listen to the full complaint. The zoomcar customer service line also never works properly and this has been a major hassle while trying to follow up for refund amount of more than ₹15000 which has not been refunded for almost 2 months post cancellation.

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