[Resolved] Zoom Car — Refund not received for Booking Id JPS6NOLR1

ankush2304

from Mumbai, Maharashtra

Address:

7th Floor, Tower-B, Diamond District, 150, HAL Airport Road, Kodihalli, Bangalore – 560008

Date: 23rd June, 2020
Refund Amount: 7442/-Rupees
I have cancelled the Zoomcar on 23rd June, 2020 and was supposed to get refund of 7442/- Rupees within 7 days. After multiple follow ups on twitter as not able to contact them directly (they do not call back or reply) they say they will refund but yet not refunded the amount. I see there are lot many other customers who have not received the refund yet. Please look into the issue .

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Aug 12, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2020

Zoomcar Customer Care's response Hello Ankush,

Greetings!

We understand your disappointment here with regard to the delay caused in processing the refund. We are already working on settling all the pending refunds. Please be assured, the refund shall be settled very soon. We request your kind patience and cooperation in the interim.

Regards,
Ramya