Zoom Car — Refund not received for cancelled bookings

Website:www.zoomcar.com

It's been a month since i cancelled my booking. But zoomcar has not yet refunded my money. The delay is unacceptable. Your customer care number is not reachable. You don't reply to emails. Is the company still functional?
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Zoomcar customer support has been notified about the posted complaint.
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Comments

Hello Punet,

Greetings!

We are sorry to know that you have not received the refund. Unfortunately, due to the COVID 19 issues, we are unable to process the refunds and our team is working on it. Please rest assured, you shall get the refund, however, it shall take some more time for us to have it processed. We are requesting your patience here.

Regards,
Ramya. S

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