[Resolved] Zoom Car — refund not received for full amount | |
We have complained multiple times over email/ app of zoomcar. There is no person we can talk to when we dial their customer care number. We have sent 4 emails for a full refund of Zoomcar reservation JPS6BWQJ1. This reservation was autocancelled because profile verification was pending. But zoomcar has still not refunded the full amount of the booking fee . Please respond at the earliest. Thanks and Regards Was this information helpful? | |
Jul 24, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jun 21, 2019 Zoomcar Customer Care's response Hello Mary, Greetings! We are sorry as you have not received the refund. We have initiated the refund, the same shall reflect under the booking within 48 hours. Regards, Ramya. S | |
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