[Resolved] Zoom Car — Refund not received from last 100 days

Zaidsiddiqui

Address:

Operating remotely

Booking no: jps6nueis

I have cancelled booking on 23rd march but still i haven't got my refund amount from zoomcar.

They are just playing with me by giving auto response on mail, they have removed call option from the app. I am totally helpless now.

Zoomcar is playing with the customer sentiments, zoomcar is not a trustworthy company they swindled customer for their profit. I have requested so many time i need badly money because of financial crisis

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Aug 7, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2020

Zoomcar Customer Care's response Hello Zaid,

Greetings!

Please accept our apologies for the delay caused. Upon checking, we see that the refund is already processed to the source account on 16/07/20.

Regards,
Appachu
Zoomcar