Zoom Car — refund not received from last 2 months | booking id jps6nkipg

Hi team,

It's been approximately 2 months when i cancelled my booking but still didn't get my refund.
Lockdown is also settled now and offices are opening in the country. Everytime i mail the zoom car team, i always got the false timelines to wait for 2-3 weeks from more than 2 months.
It's been such a pathetic customer experience from company like zoom car and it's too much frustrating now.

Could you please provide my refund asap.