[Resolved] Zoom Car — refund not received from zoomcar

 
1 Review
India
 Amartya Kumar Singh on Mar 20, 2020
I have completed a booking on 10th may 2019 and till now i haven't received the fuel refund from zoomcar i have been mailing them and calling them regularly the refund amount is rs3664 i don't know where to call or whom to ask for help, i request zoomcar to please see to the issue and resolve it as soon as possible
. My booking id is jps6bhgfo

refund not received from zoomcar
Complaint marked as Resolved Apr 26, 2020

Complaint Status


[Mar 21, 2020] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response, Mar 26, 2020
Hello Amartya,

Greetings!

Please accept our apologies for the inconvenience caused. Upon checking, we see that the IMPS transaction was failed, therefore, we have rejected the same and we have processed the refund back to the source account, we request you to wait for the TAT of 5-15 days so that the refund will reflect in your account. Once again, we are sorry for the inconvenience caused.

Regards,
Ramya. S
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    Zoom Car - refund not received from zoomcar