[Resolved] Zoom Car — refund not received yet even after a month | |||
I have booked & paid rs.3874/- for a zoom car on 11th nov'19 and cancelled on the same day. After a penalty of rs.474, refund of rs.3437/- has to be done to me with in 10 days. But even as on date 11th jan'2020, i haven't received my refund amount. Customer care number is not working and emails are not being responded properly. Pls do needful Was this information helpful? | |||
Feb 22, 2020 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 13, 2020 Zoomcar Customer Care's response Hello Sandeep, Greetings! We are sorry to know that you have not received the refund. Due to some technical glitch, the refund was not processed. We have now released the refund through IMPS. An option stating "Get Refund" shall get highlighted under the respective booking ID in your application within 24 business hours. Please click on the option and add your bank details on the landing page. Once you click on submit, the amount shall be instantly transferred to your bank account. Regards, Ramya. S | |||
 2 Comments | |||
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Just a few mins ago one of zoomcar's car passed by me... And it almost got me killed... Was a narrow road the driver was driving very rash, I doubt how does zoomcar entertain such people the vehicle no. Is KA 03 AG 2085 this took place on 14th of Jan 2020 at around 10:45-10:50 in Bellagalli main road
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Just a few mins ago one of zoomcar's car passed by me... And it almost got me killed... Was a narrow road the driver was driving very rash, I doubt how does zoomcar entertain such people the vehicle no. Is KA 03 AG 2085 this took place on 14th of Jan 2020 at around 10:45-10:50 in Bellagalli main road
Zoomcar Customer Care's response, Jan 16, 2020
Verified Support
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