[Resolved] Zoom Car — refund of 3999 not received

Amrin jaffer

from Hosur, Tamil Nadu

Address:

#126NN, "SHAYARI" , NISARGA NANDANA, nisarga layout ,, Bannerghatta- jigani road, bannerghatta post, Bangalore, Karnataka, 560083

I had booked a car MH14GD4372, swift in mumbai on 3rd Dec 2019. I had paid 2999 Rs as deposit, and paid 1000 Rs for the Deisel.
So the total amount to be repaid is 3999 Rs, it's been two weeks and I haven't gotten my refund back and I am not able to contact the zoom car.
It just shows the refund has been initiated for past 2 weeks, but I have received nothing.

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Dec 18, 2019

Complaint marked as Resolved

I got my refund back. Thank you

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Zoomcar Customer Care's response Hello Amrin,

Greetings!

Upon checking on the above mention booking ID, we see the refund has been already initated from our end on 05/12/2019, which will be credited to your source account on or before 20/12/2019.

Regards,
Imran
Zoomcar