[Resolved] Zoom Car — Refund of deposit

chennai change

from Sandur, Karnataka

Address:	Chennai, Tamil Nadu, 600033
Website:	Zoomcar.in

Hi i have booked car the i'd number jps6tusee. One our trip finished, we got a response from zoomcar that the refund will come within 24hrs but after 5 days also i have not recived my rss.5000 refund. Kindly help me to get back our refund. I have send them repeated mail but one time they say 1 day next time they say 15days. I think the company is using our 5000 to run.

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Jul 2, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

May 31, 2017

Zoomcar Customer Care's response Hello Rakesh, we are sorry for the trouble caused. Upon checking we see that the refund has been settled to your Citrus wallet. Our team has also sent you an email sharing the steps to view the amount in your wallet and withdraw the same. If you have any further clarification, kindly revert to the email, we will be pleased to assist you.