[Resolved]  Zoom Car — Refund of my cancellation amount

Address:Bengalore

Hi all,

I have booked a car with Zoom car and got cancelled on June 01 and till now I haven’t hit my money refunded .

When ever I try to call the customer care they are saying that it will be refunded soon, what is the time frame for soon?

Is it months or even years, seriously this is a big fraudulent scam which is going on .

They think after 10to 20 follow ups we will give up and they can nicely enjoy the money .

I don’t have words with me to express how I feel now such a irresponsible company.

But they are very well trained to say a single word continuesly “Sorry”..
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Aug 13, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2020
Zoomcar Customer Care's response
Hello Steaphan,

Greetings!

We are sorry for the delay caused in processing the refund. Kindly share the booking ID, we will check the refund status and do the needful.

Regards,
Appachu
Zoomcar
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