[Resolved] Zoom Car — Refund of Rs 32.5 K pending for more than 60 days | |
Zoomcar was running a promotion with zero cancellation refund. I made a booking and cancelled it later, Booking ID JPS6N1GCT. For this booing I paid Rs 32, 503 which is not refunded since 01 May 2020, when I cancelled it. Customer care number they have is a paid one where no one’s answering and on top of it they are running zoomcar campaign. Even when we mail them it’s of no use. It looks like a complete scam, pls help resolve this issue. Attached booking cancellation screenshot Was this information helpful? | |
Sep 8, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 22, 2020 Zoomcar Customer Care's response Hello Ramanathan, Greetings! Due to certain unforeseen situations, we are unable to process the refund for the booking as of now. However, we are already working on this and the refund will be processed at the earliest. We request your patience in the interim. Regards, Appachu Zoomcar | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
5658
Pending
12
Resolved
2592
View all 5658 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information
Post your Comment