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Zoomcar

Zoom Car — Refund pending for more than a month

Refund of a cancelled booking pending for more than a month of amount 7109, worse part is there is no communication from company and there is no way to reach out on phone, never reply to emails, even a mail to ceo is pending for a week now.
Was a regular customer to them but this is my last ever booking with this company.
Booking id - JP6NYHDB.
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How long should I wait before dropping a mail to their ceo as there is no communication from this company.
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    +91 80 6748 1200
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    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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