[Resolved] Zoom Car — refund pending for past 70 days

gprakash.gct

Address:

7th Floor, Tower-B, Diamond District, 150, HAL Airport Road, Kodihalli, Bangalore – 560008

I booked zoom car on 11th may (Booking id: jps6n1uu7) and 19th may (Booking id: jps6nwmx). Due to some reason i cancelled two bookings. As mentioned in their terms and conditions, they have to return my refund in 10 to 15 days. But 70 days gone, i didn't get my refund. Initially i reached the customer care but now they disabled the option. Through facebook i checked with them and they are telling the same message "as soon as possible" for past one month. But till now i didn't get the refund. Kindly get my refund asap.

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Aug 13, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2020

Zoomcar Customer Care's response Hello Prakash,

Greetings!

We are sorry for the delay caused in processing the refund. Upon checking, we see that the refund is already processed and we have sent a communication regarding the same.

Regards,
Appachu
Zoomcar