Zoom Car — Refund pending from more than month

I had 2 bookings and both of them i cancelled them a long time back but still didn't receive any refund amount. Below are the details :

1. Jps6nkj4l [cancelled on 16-may-20] - ₹ 5, 373 refund amount
2. Jps6nkoqh [cancelled on 23-may-20] - ₹ 6, 425 refund amount

Total: ₹ 11, 798

I have followed up for the same on-call every week but each time i get the false promise that amount would be refunded in 1 week, i am now frustrated talking with customer executive on call.

Please take it on high priority.