Zoom Car — refund pending jps6n50gb and jps6n51q8

My refund is pending booking id are
1. Jps6n51q8 - rs.844
2. Jps6n50gb - rs. 3463
My first booking had bad experience, they say the car is sanitized but zoom car employee after handing over car did not sanitize again atleast to steering. I did ask him multiple times but he ignored. Also it has been q
10 days but no refund. The car hand brake was not working at all, i observed this when i parked car for a break in slope at coorg. Hopefully nothing happened and am alive.
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