[Resolved] Zoom Car — Refund pending - # JPS6NYKUE

Jithin K Tom

Address:	7th Floor, Tower-B, Diamond District, 150, HAL Airport Road, Kodihalli, Bangalore – 560008
Website:	www.zoomcar.com

I had made a booking on zoomcar, booking id # JPS6NYKUE, on 28th May 2020. The total refundable amount of Rs 3499, is still not credited to my account. It has been more than 2 months and I have not got a proper response from the customer care. When I try to reach them over phone, they are not giving me an option to talk to customer executive. Please take proper action to make the money credited to my account as soon as possible.

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Aug 13, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2020

Zoomcar Customer Care's response Hello Jithin,

Greetings!

Please accept our apologies for the delay caused in processing the refund. We are working on initiating the refund, we will ensure it is done soon and notify you once the refund is processed.

Regards,
Appachu
Zoomcar