[Resolved]  Zoom Car — Refund pending (trip Id: JPS6N59EO)

I cancelled my trip (Jps6n59eo) on 10th of july, for which refund of inr 3368 is pending. As per zoom car policy the refund is initiated after 15 working days (Which has been updated to 30 days recently), but it's been more than 4 weeks now and i haven't received any refund. Going through their social media feed i came to know that refunds if thousands of customers are stuck for months now.

https://www.thenewsminute.com/article/zoomcar-flooded-complaints-over-pending-refunds-due-lockdown-128395

https://inc42.com/buzz/customer-money-stuck-in-refunds-but-zoomcar-ceo-unaware/

https://www.change.org/p/zoomcar-initiate-immediate-refund-of-zoomcar-cancellations?recruiter=[protected]&utm_source=share_petition&utm_medium=twitte...⇄