Zoom Car — Refund policy | |||
I booked a car in zoomcar app picked up on 23 march and returned back on 24 march. I opted for with fuel options it means that i need to pay for fuel and it will be refunded by zoomcar. I raised complaint in zoomcar in month of march they intimated me that i'll be getting refund by april month i didn't recieve it and again i raised complaint they said by the month of may i'll get but didn't recieve.in month of june i raised complaint through twitter. No response from the customer care till now. I was trying to reach customer care but they are denying to attempt calls. I tried through mail but not even single call or mail i received till now. Now i am raising the complaint against zoomcar to compensate my money and also as they broke there rules i need an settlement from zoomcar. I am attaching all thr proof you can cross check for. Was this information helpful? | |||
Zoomcar customer support has been notified about the posted complaint. | |||
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