Zoom Car — Refund still not received from zoomcar

Address:Zoomcar,7th Floor, Tower-B, Diamond District, 150, HAL Airport Road, Kodihalli, Bangalore – 560008
Website:www.zoomcar.com/bangalore

I had booked a car rental for 10 days on the zoomcar app. Due to lockdown in the country, i had canceled the booking according to policy and expecting a full refund of rs 10865. The cancellation was done on 28th march 2020 and they messaged on the app that refund will be processed in 10-15 days. It has been nearly 3 months and still, refunds are not returned. I have tried calling customer care and sending them multiple emails. I have got no response from them.

Booking id:- jps6nonqb
+5 photos
Was this information helpful?
No (0)
Yes (0)
Zoomcar customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5658
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information