Zoom Car — refund stuck

vaibhav4567

from Yamunanagar, Haryana

Address:

Ghaziabad, Uttar Pradesh

Booking ID: JPS6B4UXX
Date: 26th June, 2019

Refund still not reflected in my acocunt. App is showing your money will be reflected on 13th July but after waiting on 13th and 14th July.
I called customer car back on 15th. And now automated robot was saying that the money will be reflected in your account on 15th July.
But today is 16th. No sign of money in my account.
Please help!!!

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Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2019

Zoomcar Customer Care's response Hello Vaibhav,

Greetings!

We are sorry to know that you have not received the refund. We did have a check and see that the refund has been processed from our end to the source account. We request you to raise your concern through the contact us page for us to share the bank ARN for your reference.

Regards,
Guru Kiran

Jul 19, 2019

Updated by vaibhav4567 ARN[protected]