[Resolved] Zoom Car — reg: refund amount not given | |
It has already been more than a month and zoomcar is not refunding amount nor answering phone calls related to refunds. Refund of ₹4499 is pending since 16th june 2020. I booked the car for 14th june 2020 at 10.00 pm to 16th june 2020 at 3.00 pm. I opted the with fuel service during booking and due to low fuel, the tank was filled for ₹1500. I paid the total amount ₹7637 (Including refundable deposit) and total cost of the trip was ₹3138. My booking id : jps6npgy3 and the vehicle was ford aspire. Please find the attached screen shot for your reference.
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Aug 7, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 11, 2020 Zoomcar Customer Care's response Hello User, Greetings! Please accept our apologies for the delay caused in processing the refund. We are working on initiating the refund, we will ensure it is done soon and notify you once the refund is processed. Regards, Appachu Zoomcar | |
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