[Resolved] Zoom Car — regarding fuel refunds of my booking id jps6fo0hy | |
I booked a car with booking id JPS6FO0HY when it was taken the fuel was very low and time of my booking was 11pm so for refueling i checked out for fuel bunks around and finally found one but there is no card payment so i paid cash. I took bill today and I was trying to upload it but there is no positive response from them. I am uploading here tge fuel before and after trip and km spent was 146km i need to get this issue solved as soon as possible.
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Dec 13, 2018 Complaint marked as Resolved After having many conversations through them and finally made my payment back Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 13, 2018 Zoomcar Customer Care's response Hello User, Greetings! Upon checking we see fuel refund have been already credited from our end to your bank account through IMPS. Kindly have a check. Regards, Imran Zoomcar | |
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Kindly end my trip and refund my money back.
This is the second time that this issue has happened with me.
Greetings!
We apologize for the inconvenience caused. We would request you follow the below steps and raise your concern.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions
Regards,
Imran
Zoomcar