[Resolved] Zoom Car — regarding pedl

Vidya Irdala

from Madhoganj, Uttar Pradesh

Address:

Pune, Maharashtra, 411001

Dear team,

I took a pedl cycle from savitri bai phuke udhyan pune. When i was done with my trip i realised that the cycle lock lever was broken, hence i am unable to lock the cycle and end the trip. Now zoom car is adding on outstanding amount to my account inspite of me leaving the cycle at a pedl station. I tried locking the cycle but couldn't and it was a wastage of time also. There is no proper customer support to contact. Cycle no.

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Oct 26, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Sep 22, 2018

Updated by Vidya Irdala Cycly

Verified Support

Sep 24, 2018

Zoomcar Customer Care's response Hello Vidya,

Greetings!

We are sorry for the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on a priority https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar